Customer Service Executive

Manvi International Courier wants to bring on a Customer Service Executive for its Dwarka Sector 7, Delhi team. 3 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

Track And Monitor All Sectors. Shipments.Respond To Customer Inquiries Regarding Shipment Status, Delivery Timelines, And Service-Related Concerns.Coordinate With Vendors, Courier Partners, And Operational Teams For Smooth Shipment Movement.Communicate And Coordinate With Branch Offices To Resolve Shipment And Operational Issues.Handle Customer. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel

What you get

The salary for this role is ₹25,000 – ₹30,000 per month.

Your responsibilities

As a Customer Service Executive, your work will include:

• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report
• Build long-term relationships with existing clients.
• Prepare quotations and close deals with decision makers
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Basic Excel, Email
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email
• Basic Excel
• A persuasive, confident attitude

Quick facts

• Location: Dwarka Sector 7, Delhi, Delhi
• Employment type: Full time
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Openings: 3
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Manvi International Courier today.