Ajio Customer Services Executive

Start your next role as an Ajio Customer Services Executive with Maple Consulting Services in Airoli, Mumbai. There are 30 open positions. Salary is up to ₹26,000/month.

In the employer’s words

Process: Customer Service & Email Process Qualification: Hsc / Graduate Experience: Minimum 6 Months Communication: V-6 Required Location: Airoli Ctc: 30,000 In-Hand Salary: 26,000 Shifts: 11 Am8 Pm / 12 Pm9 Pm Week Off: Rotational. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : English

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: English

Compensation

You will be paid ₹20,000 – ₹26,000 per month.

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 30

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