Bpo Telecaller Dbs Process

Join Maple Consulting Service as a Bpo Telecaller Dbs Process in Shivajinagar, Pune. You can earn up to ₹32,000/month. The team is filling 20 vacancies.

Employer’s description

Urgent Requirement For Male Candidatesprocess- Customer Service Product: Solving Banking Service Related Querieseducation- Graduation Experience- Min 0-6 Months And Above,Freshers Can Also Applysalary- Up To 25000 In-Hand And 31000 Ctc(Up To 3.7Lpa) Depends On The Last Drawn Note-Freshers Salary Is Differentshift- First 2 Months Day Shift After That 247 Rotational Shifts Working Days: 5 Working Days In Week Week Off: 2 Rotational Off Process Name- Dbs Banking Excellent Communication Skills (Writtenverbal) Rounds Of Interview- Hr,Operation, Versant,Client Round(Writtenverbal)Nature Of Work-Handling Customers Queries On Call And Chatwork Location: Shivajinagar,Punenote- This Is Work From Office Requirement And Need Only Male Candidates. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, calm under pressure attitude

Salary and benefits

Compensation: ₹25,000 – ₹32,000 per month.

Roles and responsibilities

As a Bpo Telecaller Dbs Process, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Position details

• Work location: Shivajinagar, Pune, Maharashtra
• Vacancies: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Maple Consulting Service.