Bpo Telecaller Inbound And Outbound

Maple Consulting Services has an opening for a Bpo Telecaller Inbound And Outbound based in Bhayander, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹22,000/month. No experience? You can still apply.

Employer’s description

Inbound Calls. Type : Inbound | Languages : English

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• A polite, patient attitude

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Bhayander, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Maple Consulting Services reviews applications regularly.