Bpo Telecaller Job

Join Maple Consulting Services as a Bpo Telecaller Job in Nungambakkam, Chennai. Freshers can apply. The pay goes up to ₹25,000/month. There are 30 open positions.

Note from the employer

Pace Setters Business Solutions Pvt Ltd - Nungambakkam Chennaitelecollection Processkey Responsibilities: Contacting Customers Via Phone Calls Discuss And Collect Standing Overdue. Payment Negotiation: Negotiating Payment Arrangements And Repayment Plans With Customers Who Have Overdue Balances. Record Maintenance: Maintaining Accurate And Up-To-Date Records Of Customer Communications, Transactions, And Payment Arrangements. Issue Escalation: Escalating Complex Or Unresolved Issues To The Appropriate Departments Or Team Leaders. Communication Skills: Excellent Verbal And Interpersonal Communication Skills For Effective Customer Interaction. Education: 12Th Pass And Above Or Any Bachelors Degree.Shift Timings & Weekoff 9Am To 7Pm ( 6 Days Working And Rotational Weekoff). Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Day-to-day work

As a Bpo Telecaller Job, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Position details

• Work location: Nungambakkam, Chennai, Tamil Nadu
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

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