Chat Process

Maple Consulting Services is hiring a Chat Process in Scheme No 71, Indore. The pay goes up to ₹19,500/month. No experience? You can still apply. 11 candidates will be hired for this role.

Note from the employer

Good Communication Require. Type : Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Compensation

You will be paid ₹14,000 – ₹19,500 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Inbound, Kannada, Marathi and Punjabi
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati
• Someone customer-first and patient

Quick facts

• Work location: Scheme No 71, Indore, Madhya Pradesh
• Work mode: Work from office
• Job type: Full time
• Openings: 11
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple Consulting Services.