International Customer Service

Looking for an International Customer Service role in Ghansoli, Mumbai? Maple Consulting Services is hiring now. The pay goes up to ₹40,000/month. Freshers can apply. 30 candidates will be hired for this role.

Employer’s description

International Customer Service Shift Timing 24*7 Week Off Rotational Salary 25K To 40K. Type : Inbound, International | Languages : English

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• A calm under pressure, patient attitude

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹25,000 – ₹40,000 per month.

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Maple Consulting Services.