Customer Support- Voice/ Non Voice

Maple Counsulting Services is looking for a Customer Support- Voice/ Non Voice to join its team in Mahalaxmi Nagar, Indore. Salary is up to ₹25,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What you will do

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Hindi and English, Verbal communication and CRM tools
• Good English
• Freshers can apply
• Someone patient and polite

Job details

• Work location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Maple Counsulting Services.