Dra Collection Process With Unlimit...

Maple has an opening for a Dra Collection Process With Unlimit... based in Dadar, Mumbai. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

We Need Dra Certified Banking Collection Candidate Giving Unlimited Incentive Based On Performance Interested Candidate Contact Me . 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Quick facts

• Job location: Dadar, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Maple.