Inbound And Outbound Process

A new Inbound And Outbound Process role is open at Maple, Gorwa, Vadodara. 30 candidates will be hired for this role. You can earn up to ₹16,000/month. No experience? You can still apply.

In the employer’s words

Inbound And Outbound Process. Freshers And Experienced Both Can Apply. Boys Should Be Comfortable Working In Night Shift Also . For Females Day Shift Only. Type : Inbound, Outbound | Languages : English, Hindi, Marathi, Gujarati

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹13,000 – ₹16,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Inbound, Marathi and Outbound
• Basic English
• Freshers can apply
• Night shift
• Type: Inbound, Outbound
• Languages: English, Hindi, Marathi, Gujarati
• A calm under pressure, polite attitude

Job at a glance

• Work location: Gorwa, Vadodara, Gujarat
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 30

Ready to start? Upload your resume and apply to Maple today.