International Chat Process

A new International Chat Process role is open at Maple, Mohali. There are 30 open positions. Salary is up to ₹25,000/month.

Employer’s description

We Are Hiring International Chat Process Location :Mohali (Punjab) Job Detailsprocess: International Chat Processqualification: Graduate & Undergraduateexperience: Freshers & Experienced Candidates Can Applywork Location: Sector 70, Mohali (Punjab)Shift Duration: 10 Hours (Including 1 Hour Break)Working Days: 5 Days A Weekweek Offs: 2 Rotational Week Offsshifts: Rotational Shifts Eligibility Criteriaexcellent Written & Verbal English Communicationcommunication Grade: B2 Hightyping Speed: Minimum 30 Wpm Benefitscab Facility For Female Employeesopportunity To Work With A Leading Global Organizationdynamic And Growth-Oriented Work Environment Compensationctc: Up To 28,000 Per Month (Including Pli). Type : International | Languages : English

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A polite, patient attitude

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Job details

• Work location: Mohali, Punjab
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Working hours: 24*7 rotational shifts | Monday to Friday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.