Telecaller Inbound

Maple is looking for a Telecaller Inbound to join its team in Tilak Nagar, Indore. Salary is up to ₹26,000/month. 30 candidates will be hired for this role.

In the employer’s words

This Is Inbound Purely Customer Service Process This Is 24 By 7 Rotational Shifts. For Females Its Day Shift. Need Fluent English Communication Skills Only. This Is 6 Days Working And 1 Rotational Week Off . This Is 7 Am To 2Am Shift(Any 9 Hrs Between This). Need Minimum 6 Months Experience On Paper Mandatory. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

Salary: ₹22,000 – ₹26,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A polite, customer-first attitude

Job at a glance

• Job location: Tilak Nagar, Indore, Madhya Pradesh
• Job type: Full time
• Vacancies: 30
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 07:30 am - 2:30am | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.