Voice And Non Voice Both Available ...

Join Maple as a Voice And Non Voice Both Available ... in Hebbal, Bengaluru. The team is filling 20 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Voice And Non Voice Both Are Available But We Need Linguistic Candidate+ English+ Hindi. Type : Inbound, Domestic | Languages : Malayalam, Telugu, Tamil, Punjabi, Kannada, Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Punjabi and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Telugu, Tamil, Punjabi, Kannada, Hindi, English

Job details

• Work location: Hebbal, Bengaluru, Karnataka
• Work type: Office-based
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Day Rotational shift | 2 rotational week off
• Employment type: Full time

Ready to start? Upload your resume and apply to Maple today.