Telecalling Team Leader

Join Marc Finserv as a Telecalling Team Leader in Bais Godam, Jaipur. Salary is up to ₹25,000/month. There are 3 open positions.

Employer’s description

This Job Is For Female Only And Job Location Is 22 Godam Circle , Job Is To Handle Female Telecaller Team Who Is Doing Used Car Loan Calling . Candidate Should Have Atlease 3 Years Of Experience And Should Be Responsible For New Team Recruitment , Day To Day Activity Of Team Handling And Monthly Business Targets To Be Achieved And Loan Exp Is Must. More Than 2 Years Experience Compulsory. | Type : Domestic, Sales | Languages : English, Hindi

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English, Hindi and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Sales
• Languages: English, Hindi
• You are patient and polite

Job details

• Location: Bais Godam, Jaipur, Rajasthan
• Openings: 3
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:30 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Apply today and take the next step in your career with Marc Finserv.