Tele Caller

Join Marco Express Private Limited as a Tele Caller in Dhantoli, Nagpur. The pay goes up to ₹12,000/month. There are 30 open positions. Freshers can apply.

Employer’s description

We Are Hiring Telecallers For Collection Process. Candidate Should Have Good Communication Skills And Confidence In Handling Customer Calls.Responsibilities Include Follow-Up Calls For Pending Payments, Payment Reminders, Maintaining Call Records, And Resolving Customer Queries Professionally. Languages : Marathi, English, Hindi

Salary

Compensation: ₹8,000 – ₹12,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, English, Hindi
• You are calm under pressure and patient

Position details

• Work location: Dhantoli, Nagpur, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 30

Ready to start? Upload your resume and apply to Marco Express Private Limited today.