Telecaller

Join Marco Express Pvt Ltd as a Telecaller in Dhantoli, Nagpur. You can earn up to ₹15,000/month. There are 20 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, Marathi

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Marathi

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Dhantoli, Nagpur, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Marco Express Pvt Ltd today.