Telecaller

A new Telecaller role is open at Mart Visa Consultancy, Sector 118, Mohali. The team is filling 25 vacancies. The pay goes up to ₹35,000/month.

Employer’s description

Need Experience Tele Caller,, Salary 15000-35000,, If Any One Interested Then Call Me. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹15,000 – ₹35,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Sector 118, Mohali, Punjab
• Working hours: 9:30 AM - 5:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Mart Visa Consultancy.