Telesales

Maruti Flex Traders Llp wants to bring on a Telesales for its Harmu, Ranchi team. The team is filling 2 vacancies. The pay goes up to ₹16,000/month.

Employer’s description

Handle Inbound And Outbound Customer Calls, Emails, And Whatsapp Communications. Follow Up On Customer Inquiries, Quotations, Orders, And Deliveries. Build And Maintain Strong Relationships With Existing Customers. Address Customer Complaints And Coordinate With The Concerned Departments For Timely Resolution. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound | Marketing | Languages : Hindi, English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Marketing, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound
• Marketing
• Languages: Hindi, English
• You are patient and polite

Compensation

The salary for this role is ₹12,000 – ₹16,000 per month.

Position details

• Work location: Harmu, Ranchi, Jharkhand
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

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