Telecaller

Marwadi University wants to bring on a Telecaller for its Suryapeta, Hyderabad team. The team is filling 5 vacancies. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Active listening, Complaint handling, Typing speed, CRM tools
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Location: Suryapeta, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Marwadi University today.