Telecaller

Start your next role as a Telecaller with Marwadi University in Benz Circle, Vijayawada. Great for first-time job seekers. You can earn up to ₹17,000/month. 10 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Typing speed, CRM tools and Hindi and English
• No English required
• Freshers can apply
• Someone polite and calm under pressure

Pay and perks

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Job details

• Location: Benz Circle, Vijayawada, Andhra Pradesh
• Work mode: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Click Apply to send your profile to Marwadi University. It takes less than a minute.