Customer Support Manager

Looking for a Customer Support Manager role in Rambagh, Nagpur? Masmo.org is hiring now. You can earn up to ₹25,000/month. The team is filling 5 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Salary and benefits

The salary for this role is ₹12,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Rambagh, Nagpur, Maharashtra
• Work type: On-site
• Openings: 5
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Masmo.org today.