Field Collection Executive

Master Management Services has an opening for a Field Collection Executive based in Karnal. The team is filling 5 vacancies. Salary is up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹15,000 – ₹18,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Typing speed, Complaint handling and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Quick facts

• Work location: Karnal, Haryana
• Work type: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Apply today and take the next step in your career with Master Management Services.