Tellecaller

Master Management Services wants to bring on a Tellecaller for its Sector-14, Sonipat team. You can earn up to ₹13,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹12,000 – ₹13,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Typing speed, Hindi and English, CRM tools and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Sector-14, Sonipat, Haryana
• Work type: Work from office
• Openings: 10
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Master Management Services.