Tele Caller

Master Minds Career Consultancy India Private Limited is hiring a Tele Caller in Madhapur, Hyderabad. Salary is up to ₹15,000/month. There are 2 open positions.

Employer’s description

A Telecaller Is Responsible For Contacting Potential Or Existing Customers Over The Phone To Inform Them About The Companys Services, Handle Enquiries, And Generate Leads. The Role Involves Maintaining Good Communication With Customers And Supporting The Sales Or Admissions Team. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Active listening, Verbal communication, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Location: Madhapur, Hyderabad, Telangana
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Master Minds Career Consultancy India Private Limited.