Bpo Executive

Start your next role as a Bpo Executive with Mastermind in Wilson Garden, Bengaluru. The team is filling 20 vacancies. Freshers can apply. Salary is up to ₹20,000/month.

In the employer’s words

We Are Looking For A Bpo Executive To Handle Customer Calls, Respond To Customer Queries, Provide Accurate Information, And Resolve Basic Customer Issues. The Candidate Will Be Responsible For Making And Receiving Calls, Maintaining Proper Customer Records, Following Company Processes And Guidelines, And Achieving Daily Performance Targets. Good Co.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Hindi and English, Complaint handling, CRM tools
• Good English
• Freshers can apply
• A calm under pressure, polite attitude

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Wilson Garden, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 20
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mastermind.