Bpo Executive

Mastermind wants to bring on a Bpo Executive for its Wilson Garden, Bengaluru team. 15 candidates will be hired for this role. The pay goes up to ₹20,000/month. Freshers can apply.

In the employer’s words

Bpo Telecalling Executives Often Have Opportunities To Grow Into Team Lead, Sales Executive, Customer Service Manager, Or Operations Roles Within The Bpo Industry. Performance Is Usually Measured By Metrics Like Customer Satisfaction Scores, Sales Conversions, And Call Handling Efficiency, Emphasizing Both Quantitative And Qualitative Success In Th.

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Complaint handling, Verbal communication, Hindi and English, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Position details

• Location: Wilson Garden, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

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