Telecaller

Mastermind wants to bring on a Telecaller for its Anna Salai, Chennai team. No experience? You can still apply. You can earn up to ₹17,000/month. There are 15 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Telugu

Compensation

The salary for this role is ₹15,000 – ₹17,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Skills: Telugu
• No English required
• Freshers can apply
• Languages: Telugu
• You are calm under pressure and polite

Position details

• Location: Anna Salai, Chennai, Tamil Nadu
• Work type: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Mastermind.