Customer Service Executive

Matrimony.com has an opening for a Customer Service Executive based in Guindy, Chennai. The pay goes up to ₹25,000/month. Freshers can apply. 15 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Malayalam, Kannada, Tamil, Malayalam | Type : Inbound, Outbound

Key responsibilities

• Explain products and offers clearly and handle objections
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory
• Share market and competitor feedback with the team

Salary

Compensation: ₹16,000 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Inbound, Kannada, Malayalam, Outbound, Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Kannada, Tamil, Malayalam
• Type: Inbound, Outbound
• You are persuasive and target-driven

Position details

• Work location: Guindy, Chennai, Tamil Nadu
• Work mode: Work from office
• Job type: Full time
• Openings: 15
• Timings: 9:30 AM - 4:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Matrimony.com today.