Telecaller

Start your next role as a Telecaller with Matrimony.com in Anisabad, Patna. The pay goes up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹11,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Active listening, Hindi and English, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Quick facts

• Work location: Anisabad, Patna, Bihar
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Matrimony.com today.