Bpo Executive

Matrimony For All is hiring a Bpo Executive in Sahibabad - Ghaziabad, Delhi. The pay goes up to ₹10,000/month. 15 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Inbound, Sales | Languages : Hindi

Your responsibilities

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹8,000 – ₹10,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Hindi
• You are calm under pressure and patient

Position details

• Job location: Sahibabad - Ghaziabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Job type: Full time
• Timings: 10 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site

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