Senior Telecaller

Matrix Capital Services Private Limited is looking for a Senior Telecaller to join its team in Jayanagar, Bengaluru. You can earn up to ₹20,000/month. There are 10 open positions.

Employer’s description

A Telecaller Is Responsible For Communicating With Customers Over The Phone To Promote Services( Making Outbound Calls). More Than 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Kannada

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹18,000 – ₹20,000 per month.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Kannada, Outbound, Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Kannada
• Someone calm under pressure and patient

Job at a glance

• Work location: Jayanagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Matrix Capital Services Private Limited.