Senior Telecaller

A new Senior Telecaller role is open at Matrix Capital Services Private Limited, Jayanagar, Bengaluru. There are 10 open positions. You can earn up to ₹25,000/month.

Note from the employer

Outbound Telecalling. More Than 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Kannada
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• A calm under pressure, patient attitude

Job details

• Job location: Jayanagar, Bengaluru, Karnataka
• Openings: 10
• Shift: 9:30 AM - 6:00 PM | Wednesday to Monday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Matrix Capital Services Private Limited reviews applications regularly.