Voice Process Associate

Matrix World Wide Express India Pvt Ltd is looking for a Voice Process Associate to join its team in Banaswadi, Bengaluru. Great for first-time job seekers. You can earn up to ₹15,000/month. There are 10 open positions.

In the employer’s words

Customer Care Support. Languages : English, Tamil, Malayalam

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: English, Tamil, Malayalam
• A patient, calm under pressure attitude

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Banaswadi, Bengaluru, Karnataka
• Shift: 10.00 AM TO 7.00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Matrix World Wide Express India Pvt Ltd reviews applications regularly.