Field Collection Executive

A new Field Collection Executive role is open at Matriz Solutions, Peenya, Bengaluru. The team is filling 20 vacancies. The pay goes up to ₹21,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Complaint handling, Hindi and English, CRM tools, Active listening
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹18,000 – ₹21,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Job location: Peenya, Bengaluru, Karnataka
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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