Field Collection Executive

Matriz Solutions has an opening for a Field Collection Executive based in Electronic City, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Complaint handling, Hindi and English, Active listening, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary

Compensation: ₹22,000 – ₹25,000 per month.

Position details

• Work location: Electronic City, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Matriz Solutions reviews applications regularly.