Telesales Executive

Mavell Solutions Pvt Ltd is hiring a Telesales Executive in Salt Lake, Kolkata. 25 candidates will be hired for this role. Freshers can apply. Salary is up to ₹18,000/month.

In the employer’s words

Sells Products/Services Over The Phone, Focusing On Outbound/Inbound Calls To Generate Leads, Upsell, And Close Sales, Managing Customer Accounts, Handling Inquiries, And Meeting Strict Sales Targets Using Strong Communication & Negotiation Skills. Type : Outbound, Sales, Inbound | Languages : English

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: English, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: English
• A customer-first, patient attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Location: Salt Lake, Kolkata, West Bengal
• Work type: Office-based
• Employment type: Full time
• Timings: 7:00 AM - 3:30 PM | Monday to Saturday
• Openings: 25
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mavell Solutions Pvt Ltd reviews applications regularly.