Telecaller

Start your next role as a Telecaller with Max Quick Pvt. Ltd in Rajpur Road, Dehradun. You can earn up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, CRM tools, Typing speed
• Basic English
• Freshers can apply
• You are customer-first and polite

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Work location: Rajpur Road, Dehradun, Uttarakhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 1

Apply today and take the next step in your career with Max Quick Pvt. Ltd.