Telecaller

Looking for a Telecaller role in Sector-52, Chandigarh? MAXACC E-commerce Services is hiring now. Salary is up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Position details

• Work location: Sector-52, Chandigarh, Chandigarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by MAXACC E-commerce Services.