Payment Collection

Maya Paints is looking for a Payment Collection to join its team in Bidhan Nagar, Kolkata. Salary is up to ₹15,000/month. There are 5 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹11,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.

What we are looking for

• At least 2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Complaint handling, CRM tools, Verbal communication, Hindi and English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A polite, customer-first attitude

Job at a glance

• Location: Bidhan Nagar, Kolkata, West Bengal
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Work mode: Work from office
• Interview timings: 4:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Maya Paints today.