Field Collection Executive

Start your next role as a Field Collection Executive with Mayaa Financial Services in RS Puram, Coimbatore. The pay goes up to ₹20,000/month. The team is filling 4 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Credit Card, Loan
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• Someone polite and calm under pressure

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹18,000 – ₹20,000 per month.

Job details

• Work location: RS Puram, Coimbatore, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 4

Interested? Apply now on BetterJobs with your resume — Mayaa Financial Services reviews applications regularly.