Operations Head

Mayank G wants to bring on an Operations Head for its Adhoiwala, Dehradun team. The pay goes up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Maintain Inventory. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

You will be paid ₹17,000 – ₹25,000 per month.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and polite

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Position details

• Location: Adhoiwala, Dehradun, Uttarakhand
• Working hours: 08:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Mayank G reviews applications regularly.