Telecaller

A new Telecaller role is open at Mayilon Holiday, T.Nagar, Chennai. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Verbal communication, Complaint handling, Typing speed and CRM tools
• Female Only
• No English required
• Freshers can apply
• Someone customer-first and calm under pressure

Day-to-day work

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Job location: T.Nagar, Chennai, Tamil Nadu
• Openings: 1
• Employment type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Mayilon Holiday. It takes less than a minute.