Operation Manager

Looking for an Operation Manager role in Nagasandra, Bengaluru? Mayu Homes For students is hiring now. Salary is up to ₹30,000/month. There are 2 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Skills Needed : Computer

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Computer
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer
• Someone patient and customer-first

Salary

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job details

• Job location: Nagasandra, Bengaluru, Karnataka
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday full day
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

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