Email Support Executive

Start your next role as an Email Support Executive with Mb Paras Enterprises Pvt. Ltd. in Rajouri Garden, Delhi. The team is filling 2 vacancies. You can earn up to ₹22,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : Hindi, English

Salary and benefits

Compensation: ₹18,456 – ₹22,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, International, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: Hindi, English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Work location: Rajouri Garden, Delhi, Delhi
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 2

Apply today and take the next step in your career with Mb Paras Enterprises Pvt. Ltd..