Pnb/Sbi Voice & Non-Voice Call Cent...

A new Pnb/Sbi Voice & Non-Voice Call Cent... role is open at MBS Service, Sector 18 - Gurgaon, Delhi. You can earn up to ₹16,000/month. Freshers can apply. There are 30 open positions.

Note from the employer

Customer Service - Inbound Call Handle Karni Hai Customer Ke Problem Ko Solve Karna Hai . Languages : Telugu, Tamil, Gujarati, Malayalam, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• No English required
• Freshers can apply
• Languages: Telugu, Tamil, Gujarati, Malayalam, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A customer-first, patient attitude

What you get

You will be paid ₹14,000 – ₹16,000 per month.

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — MBS Service reviews applications regularly.