Customer Care Executive (Cce)

Mdf Job Point wants to bring on a Customer Care Executive (Cce) for its Sector 65 - Noida, Delhi team. 30 candidates will be hired for this role. Salary is up to ₹26,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Inbound, International, Domestic | Languages : Hindi, English

Salary

The salary for this role is ₹19,000 – ₹26,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International, Domestic
• Languages: Hindi, English
• A persuasive, self-motivated attitude

Roles and responsibilities

Your main tasks will be to:

• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory
• You'll explain products and offers clearly and handle objections.
• Share market and competitor feedback with the team.

Job at a glance

• Work location: Sector 65 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday | rotational also
• Vacancies: 30
• Work mode: Work from office

Ready to start? Upload your resume and apply to Mdf Job Point today.