Bpo Trainer

MedDirect wants to bring on a Bpo Trainer for its Banjara Hills, Hyderabad team. You can earn up to ₹25,000/month. There are 2 open positions.

In the employer’s words

We Are Looking For Soft Skills Trainer Who Have A Good Experience In Bpo Industry. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, Hindi, English

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, Hindi, English

Quick facts

• Work location: Banjara Hills, Hyderabad, Telangana
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work type: Work from office

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