Customer Support Executive

Start your next role as a Customer Support Executive with Medi Pharma in Vile Parle West, Mumbai. The pay goes up to ₹19,000/month. 2 candidates will be hired for this role.

Note from the employer

Respond To Customer Inquiries Via Phone, Email, Chat, Or Social Media.Resolve Customer Complaints And Provide Appropriate Solutions.Maintain Accurate Records Of Customer Interactions And Transactions.Provide Information About Products, Services, Policies, And Procedures.Follow Up With Customers To Ensure Issues Are Resolved Satisfactorily. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Negotiation, Lead generation, Presentation and Target achievement
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹16,000 – ₹19,000 per month.

What you will do

• Achieve monthly sales and collection targets
• Record visits, calls and orders in the CRM or daily report
• Build long-term relationships with existing clients
• Explain products and offers clearly and handle objections
• Share market and competitor feedback with the team
• You will identify and approach new customers in the assigned territory.

Quick facts

• Location: Vile Parle West, Mumbai, Maharashtra
• Work mode: Office-based
• Shift: 11:00 AM - 7:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Medi Pharma reviews applications regularly.