Team Leader

Start your next role as a Team Leader with Media Tech Temple in Agra. The team is filling 30 vacancies. Salary is up to ₹15,000/month.

Employer’s description

We Are Looking For An Experienced And Motivated Team Lead To Manage A Team, Ensure Project Delivery, And Drive Performance. The Ideal Candidate Will Have Strong Leadership Skills, Technical Knowledge (If Applicable), And The Ability To Guide Team Members Toward Achieving Organizational Goals. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone patient and customer-first

Quick facts

• Job location: Agra, Uttar Pradesh
• Work mode: Office-based
• Vacancies: 30
• Employment type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday

Click Apply to send your profile to Media Tech Temple. It takes less than a minute.