Team Leader

Join Media Tech Temple Private Limited as a Team Leader in Agra. The team is filling 30 vacancies. You can earn up to ₹15,000/month.

Note from the employer

:Mediatechtemple Is Hiring A Responsible And Motivated Team Leader (Tl) To Manage And Guide Team Members To Achieve Organizational Goals. The Primary Role Will Be To Supervise Daily Activities, Support Team Performance, And Ensure Smooth Coordination Between Team Members And Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone patient and polite

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Quick facts

• Work location: Agra, Uttar Pradesh
• Work type: Office-based
• Job type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Media Tech Temple Private Limited.